5111 Privacy Policy — Full Details on Data Collection and Protection
The 5111 platform prioritizes the protection of your personal data. This page clearly explains what information is collected, how it’s used, and your rights.
Last Updated: 2026
Details of Collected Information
The 5111 platform collects the following types of information to provide its services:
- Name, Mobile Number & Email Address
- Date of Birth & Identity Verification Details
- Login Credentials (password is encrypted)
- Account Preferences & Settings
- Device Type, Operating System & Browser
- IP Address & Approximate Location
- Session Duration and Page Visit Data
- App Version and Connection Type
- Partial details of bKash, Nagad, or Rocket numbers
- Deposit and Withdrawal Amounts (BDT/৳)
- Transaction Date & Reference Number
- Betting & Gaming Activity History
- Session Cookies & Preference Cookies
- Click, Scroll & Navigation Data on the Platform
- Information on Search and Filter Usage
- Customer Support Interaction Records
How We Use Your Information
Your information is used to create and verify accounts, process transactions, manage betting and gaming activity, and provide customer support.
Data is analyzed to detect unauthorized account access, prevent money laundering, and guard against fraudulent activity.
Aggregated data is used to analyze user experience, improve the platform, develop new features, and enhance overall performance.
Your information is used to keep you informed about relevant offers, bonuses, and platform updates based on your preferences and activity.
Cookies and Tracking Policy
5111 uses cookies to enhance user experience and support platform operations. Cookies are small text files stored on your device.
We use three types of cookies:
- Essential Cookies: These are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your language preference, theme settings, and other personal preferences.
- Analytics Cookies: Aggregate data is collected to understand which parts of the platform are most used. This information is not personally identifiable.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the availability of certain services.
Data Retention, Security & Third-Party Sharing
Data Retention & Security
Your data is stored on secure servers and protected using SSL encryption technology. Sensitive payment information is secured with additional encryption.
- Data for active accounts is retained for as long as necessary.
- Data is retained for a specified period after account closure to meet legal obligations.
- Regular security checks and updates are conducted.
Sharing Data with Third Parties
5111 never sells your personal data to third parties. However, limited information may be shared under the following circumstances:
- Payment Provider: We collect necessary information to process transactions via payment gateways like bKash and Nagad.
- Legal Obligations: Data may be disclosed pursuant to a court order or directive from a regulatory authority.
- Game Provider: Minimum data required for game management.
Your Data Rights
As a 5111 member, you have the following rights regarding your personal data:
- Right of Access: You have the right to know what information is stored in your account and to request a copy.
- Right to Rectification: Right to contact our support team to correct any inaccurate or incomplete information.
- Right to Erasure: Right to request deletion of relevant data after account closure — though data subject to legal obligations may need to be retained.
- Right to Object: Right to opt out of marketing communications and to object to certain types of data processing.
- Right to Data Portability: Where applicable, you may request your data in a structured format.
To exercise this right FAQ Section View or contact our support team.
Policy Changes and Communication Channels
Policy Change Process
5111 may update this Privacy Policy as needed. Members will be notified of significant changes via email or in-app notification.
Continued use of the platform after any update constitutes acceptance of the revised policy. The latest version will always be available on this page.
Privacy-Related Contact
For any questions, requests, or concerns regarding your data, please contact us:
- [email protected]
- Live Chat — Available 24/7
- FAQ Section
Our Overall Commitment to Data Security
5111 believes that earning user trust means treating their data with the utmost respect. We never collect unnecessary information, we never sell your data, and we always comply with applicable laws. If you ever feel your privacy has been compromised, please contact our support team immediately.